FAQs

How long is the typical turn around for a personalized stationery order?

  • 1-3 business days (Custom Solutions orders may differ depending on the scale of the project

Will I receive a proof of my purchase before printing?

  • Every purchase comes with a free digital proof. We want you to sign off before we begin the printing process!

What type of paper is used for production?

  • All of our personalized memo notepads are printed on 70# luxurious paper. The industry standard is 50#, but we feel that a heavier weight paper gives a more elegant and durable feel while writing. Our personalized notecards are printed on heavyweight 100# white cardstock. Heavy and durable, our house cardstock has a bright white appearance which gives desired colors an accurate representation once printed.

´╗┐Do you offer refunds?

  • ´╗┐Personalized stationery items are non-refundable due to the inherent nature of personalization. If there is an error in our craftsmanship, we will refund your purchase. Refunds will be completed upon our inspection of the defective product. Please contact us should any issue arise.